Isnet Solutions offers flexible Support plans covering different budget categories:

Site Speed & Security
Monthly

18,500
Dedicated Support Agents
Daily off-site backups
Site downtime alerts
Broken link monitoring
Faster load times and bandwidth savings
SIGN UP

1 Support Hour
Monthly

38,000
Website Content Management
Website Maintenance
Great for a small business with 1-2 fixes or updates per month
Dedicated Support Agents
No contracts and keep your unused hours
SIGN UP

3 Support Hours
Monthly

112,860
Web-Content Management
Website Maintenance
No Contracts, and keep your unused hours
Good for a company with weekly website needs
Dedicated Support Agents
SIGN UP

Web Content Management includes publishing new materials, adding media content, creating backups, updating (replacing) content and testing.

Website Maintenance includes layout and optimization, adding new blocks, modules, screens, updating plugins, CMS and testing.

 

FREQUENTLY ASKED QUESTIONS: 

How does the billing work?

We sell monthly subscriptions of pre-paid support time for ₦38,000 per hour. That time is yours to use now or save for later. Those hours stay credited to your account until you approve Isnet Solutions to work on your site. As members of our staff work on your request, we subtract time away from this balance, minute for minute.

 

How do I get support?

When you sign up your credit card is charged for the first month's support time you purchased; you can immediately submit your support requests through a FORM or email us directly support@isnetsolutions.com . If you use any of the available options , a member of the team will typically reply within an hour during business hours.

Note:

Purchased support hours remains valid until it's used.

Purchased support plan is not transferable between customers.

Purchased support plans are not refundable.